LSK Global Pharma Services Co., Ltd. (“Company”) shall contribute to improving the public’s health, healthcare, and welfare in the spirit of respecting life,
and at the same time, perform its business fairly and transparently. Based on the above, the Company shall provide global-level clinical services,
promote drug discovery in Korea, and ultimately develop into a leader in the contract research organization (CRO) market.
To maintain trust as an ethical and transparent company, the Charter of Ethics is established for all employees to determine and do the right thing,
and the entire company is pledged to practice the Charter of Ethics.
Chapter 1 Rightful Business
The Company shall perform clinical studies and research with the goal of developing and improving drugs to prevent and treat diseases,
and respect the human rights of subjects. Furthermore, the Company shall maintain customer trust with rightful business which follows basics and principles,
improve its value by maximizing its shareholders’ interests, comply with applicable laws and regulations in all regions where it operates,
build trust with partners through fair methods and virtuous competition, and seek shared progress with all competitors.
- 1. Rightful Business and Fair Trade
- ① All transactions shall be made by legitimate and fair procedures, and the Company shall not engage in any unfair practice such as wrongful practice or collusion by taking advantage of its dominant position.
- ② In selecting and registering partners, the Company shall guarantee fair opportunities and reasonable conditions, and seek a collaborative relationship as a partner.
- ③ The Company shall not take advantage of any competitor’s weakness or information unfairly, undermine free competition through any immoral practice, but shall seek mutual trust and shared progress through virtuous competition.
- ④ The Company shall recognize that any partner’s progress also translates into its progress, fully support them so that they can ensure competitiveness and growth through continuous innovation, and establish a fair-trade atmosphere.
- 2. Partner Ethics
- ① Partners shall share growth and value, set an example for other companies, make efforts to maintain their reputation, and promote shared interests and growth as the Company’s partners.
- ② Partners shall perform their given work or jobs fairly and in good faith through legitimate procedures, comply with applicable laws and regulations related to work, and shall not engage in any immoral or unethical practice that can be condemned socially.
- ③ Partners shall not engage in any practice that undermines trust such as criticizing other partners or spreading unfounded rumors.
- ④ Partners shall protect the Company’s intellectual property, trade secrets, and equivalent business knowledge, and shall be prohibited from infringing on any of the foregoing. Furthermore, they shall not disclose any confidential information outside.
Chapter 2 Customer Orientation
The Company shall recognize that customers are its business base that grows together, always respect customers,
continuously create and provide value for customers, and live up to their expectations.
- 1. Customer Respect and Value Creation
- ① The Company shall keep any promise with customers and always do its best effort to facilitate communication.
- ② The Company shall provide the best quality and service so that customers realize its true value by satisfying and impressing them with its service, not simply providing service for its survival.
- ③ The Company shall think of customers’ feedback as its basis for progress, accept their feedback and suggestions in an open-minded and active way, and make costumers a top priority in its judgment and behavior.
- ④ The Company shall resolve customers’ complaints or disputes swiftly and reasonably, and treat every customer fairly.
- ⑤ The Company shall seek its progress while continuously creating value that is helpful and impressive for customers.
- 2. Customer Privacy
- The Company shall not use or disclose to any third party any customer information for purposes other than intended without the customer’s prior approval and shall protect the customer’s property and reputation.
Chapter 3 Employee Ethics
The Company’s employees shall establish the right view of value, which complies with basics and principles based on honesty and good faith. In addition,
employees shall complete their given mission through constant self-development and innovation and perform all jobs transparently, fairly, and reasonably by
prioritizing ethics as a top value.
- 1. Basic Ethics
- ① Employees shall always have an honest and fair attitude with pride and confidence, thinking that their behavior represents the Company.
- ② Employees shall base all their jobs on ethics, always establish a high ethical standard, and dedicate themselves to improving the honor of individuals and the Company.
- ③ Employees shall collaborate beyond title or gender, form a humane solidarity relationship, and seek the progress of themselves and the Company.
- 2. Mission and Responsibility Awareness
- ① Employees shall share the Company’s mission and vision and perform their mission in good faith according to the Company’s goal and value through fair methods, not immoral or unfair methods.
- ② Employees shall be always aware of and comply with laws and the Company’s rules applicable to their work, remain fully committed to, and reasonably process their job.
- ③ Employees shall perform their given job and work with their own judgment and behavior based on challenging and creative thinking, and take responsibility for its outcome.
- ④ Employees shall predict and manage potential risk with transparent decision-making and job performance, and have a sense of responsibility for any problem that has occurred.
- ⑤ Employees shall protect the Company’s intellectual property, trade secrets and equivalent business knowledge, and shall be prohibited from infringing on any of the foregoing. Furthermore, they shall not disclose any confidential information outside.
- ⑥ Employees shall empathize with the Company’s shared goal and value, and continuously develop themselves to create better value.
- 3. Fair Job Performance and Sound Organizational Culture
- ① Employees shall strictly separate their personal life from work and shall not engage in any behavior that undermines the Company’s interests with personal emotions.
- ② Employees shall perform their job fairly under their given authority and responsibility, and shall not abuse, fabricate, or exaggerate their authority for personal gain.
- ③ In performing their job, employees shall neither engage in any behavior violating legal order and commercial trade order or any immoral behavior, nor receive any form of monetary profit or convenience that interferes with performing their job fairly.
- ④ The Company shall respect individuals’ creativity, provide fair competition opportunities equally, and ensure a place of self-actualization, while employees shall respect each other and shall neither engage in any disrespectful or slanderous behavior, nor spread unfounded rumors.
- ⑤ Employees shall not discriminate against others based on any reason not related to work such as blood relations, personal connections, and academic connections, establish a private organization to harm the company, or engage in any behavior that undermines organizational culture.
- ⑥ The superior shall not order his/her subordinate to do any personal job not related to work or perform an unfair task, and no employee shall engage in inappropriate language or violence, which undermines good practices or coworker relationships, and shall not engage in any form of sexual harassment, which humiliates another person sexually.
- ⑦ Employees shall mutually respect privacy, form a consensus where they can express suggestions, proposals, and issues, and make a better and more harmonious organizational culture.
Chapter 4 Responsibility for Country and Society
The Company has the responsibility to generate profits through continuous growth and development as an entity that contributes to improving the
public’s health and humanity’s quality of life and developing the country’s economy and local community by not only providing services to the market
but also conducting reasonable corporate activities.
- 1. Social Responsibility and Obligation
- ① The Company shall recognize that corporate social responsibility is a voluntary social contribution and volunteering, and actively contribute to the development of the local community and culture.
- ② The Company shall not only comply with applicable laws in Korea and around the world but also honor agreements, declarations, and norms about the common values of humanity such as anti-corruption, human rights, and the environment.
- ③ The Company shall root out the immoral and unethical practices that undermine sound and fair business operations, and fulfill its tax and other obligations assigned by the central or local government.
- ④ The Company shall actively cooperate for the country’s public health and healthcare policy, and devote itself to improving public health, healthcare, and welfare.